Terms of service

Terms of Service

Last Updated: 03 july 2026

Welcome to Glowkart. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • All information you provide is accurate, complete, and up to date.

2. Account Terms

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree to provide accurate and current information.

  • You are responsible for all activities conducted through your account.

  • You must notify us immediately if you suspect any unauthorized access to your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent activities.

3. Products and Services

We strive to display our products as accurately as possible. However:

  • Product images are for illustrative purposes and actual products may vary slightly.

  • Colors may appear differently depending on your device screen.

  • Product availability is subject to stock.

  • We reserve the right to discontinue or modify products at any time without prior notice.

4. Pricing and Payment

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

  • Prices are subject to change without prior notice.

  • Applicable taxes and shipping charges will be calculated during checkout where applicable.

  • Payment must be completed before an order is processed.

  • We accept payment through secure third-party payment gateways.

  • We reserve the right to cancel orders in cases of pricing errors, suspected fraud, or payment issues.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Cancel orders due to stock unavailability.

  • Cancel duplicate or suspicious orders.

  • Request additional verification before processing an order.

If your order is canceled after payment has been received, the applicable refund will be processed to the original payment method.

6. Shipping and Delivery

  • Orders are generally processed within [BUSINESS DAYS].

  • Estimated delivery times are provided for convenience and are not guaranteed.

  • Delivery timelines may vary due to courier delays, weather conditions, holidays, or unforeseen circumstances.

  • Customers are responsible for providing accurate shipping information.

  • We are not responsible for delays caused by incorrect addresses or failed delivery attempts.

7. Returns, Replacements, and Refunds

Returns and refunds are governed by our Refund Policy.

Generally:

  • Customers must initiate return requests within the period specified in our Refund Policy.

  • Returned products must be unused, unopened (where applicable), and in their original packaging unless the item is defective or damaged.

  • Refunds will be processed after inspection and approval.

  • Certain products, including personal care items, hygiene products, customized products, or other specified items, may not be eligible for return.

Please refer to our Refund Policy for complete details.

8. User Responsibilities

You agree to:

  • Use the website only for lawful purposes.

  • Provide accurate information.

  • Respect the rights of other users.

  • Comply with all applicable laws and regulations.

9. Prohibited Uses

You must not:

  • Use the website for fraudulent or unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Upload malicious software, viruses, or harmful code.

  • Interfere with the website's functionality or security.

  • Copy, scrape, reproduce, or distribute website content without permission.

  • Use automated tools or bots to place orders or access restricted areas.

  • Misrepresent your identity or provide false information.

  • Engage in activities that may harm the reputation or operations of [STORE NAME].

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Images

  • Graphics

  • Product descriptions

  • Website design

  • Text

  • Icons

  • Branding

is the property of [STORE NAME] or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse these websites and are not responsible for their content, privacy practices, or services.

Accessing third-party websites is at your own risk.

12. Disclaimer of Warranties

Our website, products, and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, [STORE NAME] disclaims all warranties, whether express or implied, including warranties of:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Availability

  • Accuracy

  • Reliability

We do not guarantee uninterrupted or error-free access to the website.

13. Limitation of Liability

To the maximum extent permitted under applicable law:

  • [STORE NAME], its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the website, products, or services.

  • Our total liability for any claim shall not exceed the amount paid by you for the relevant order giving rise to the claim, except where prohibited by law.

  • Nothing in these Terms limits liability where such limitation is not permitted under applicable law.

14. Indemnification

You agree to indemnify and hold harmless [STORE NAME], its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

  • Your violation of these Terms.

  • Your misuse of the website.

  • Your violation of any applicable law or third-party rights.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Suspension and Termination

We reserve the right to suspend or terminate your access to the website without prior notice if you:

  • Violate these Terms.

  • Engage in fraudulent activities.

  • Misuse the website.

  • Create security risks for our platform or users.

17. Changes to These Terms

We may update these Terms from time to time.

Any changes will become effective immediately upon posting on this page with an updated "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, your use of the website, or any purchase made through [STORE NAME] shall be subject to the exclusive jurisdiction of the competent courts located in [CITY], [STATE], India, unless otherwise required by applicable law.

19. Force Majeure

[STORE NAME] shall not be liable for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemics, strikes, transportation disruptions, power failures, or internet outages.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: Glowkart
Email: dipanshukumar272829@gmail.com
Business Address: Durgapura, Jaipur, Rajasthan
Phone Number: 9728154428
Customer Support Hours: 24 hours

Acceptance of Terms

By accessing or using the Glowkart website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, please refrain from using the website or placing orders.