Privacy policy

Last updated: July 3, 2026

Privacy Policy

Last Updated: 03 july 2026

Welcome to GlowKart ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Payment Information (processed securely through third-party payment providers; we do not store your complete card details)

  • Order History

B. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Referral Source

  • Pages Viewed

  • Time Spent on Website

C. Cookies and Similar Technologies

We use cookies and similar technologies to improve website functionality, personalize your shopping experience, remember your preferences, and analyze website traffic.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Manage your account

  • Verify transactions

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and services

  • Personalize your shopping experience

  • Detect and prevent fraud or unauthorized activity

  • Respond to inquiries and requests

  • Comply with legal obligations

  • Send promotional emails or offers (only if you have opted in)

3. Cookies Policy

Our website uses cookies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Improve website performance

  • Analyze visitor behavior

  • Provide relevant product recommendations

You can disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

To operate our business efficiently, we may share limited information with trusted third-party service providers, including:

  • Payment Gateway Providers

  • Shipping & Logistics Partners

  • Email Marketing Platforms

  • Analytics Providers (such as Google Analytics)

  • Shopify and Shopify Apps

  • Customer Support Platforms

These providers only receive the information necessary to perform their services and are required to protect your data.

We are not responsible for the privacy practices of third-party websites linked from our store.

5. Payment Security

All payments are processed through secure and trusted third-party payment gateways.

GlowKart does not store your debit card, credit card, UPI PIN, CVV, or online banking credentials.

Payment providers use industry-standard encryption and security measures to protect your financial information.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against:

  • Unauthorized access

  • Data loss

  • Misuse

  • Alteration

  • Disclosure

While we strive to protect your information, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

When your information is no longer required, we securely delete or anonymize it where feasible.

8. Customer Rights

Subject to applicable laws, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account details

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Request information about how your data is processed

To exercise these rights, please contact us using the details provided below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

10. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you:

  • Product updates

  • New arrivals

  • Exclusive offers

  • Discounts

  • Promotional campaigns

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

11. Disclosure of Information

We may disclose your information:

  • To trusted service providers necessary for business operations

  • To comply with legal obligations or government requests

  • To protect our legal rights

  • To investigate fraud or security issues

  • In connection with a merger, acquisition, or sale of business assets

We do not sell or rent your personal information to third parties for their marketing purposes.

12. Compliance with Indian Laws

GlowKart is committed to protecting your personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other relevant regulations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

The updated version will be posted on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Store Name: GlowKart

Email: dipanshukumar272829@gmail.com

Business Address: Durgapura.jaipur.rajasthan

Phone Number: 9728154428

Business Hours: 24 hours

Consent

By using the GlowKart website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.