Shipping policy

Shipping Policy

Last Updated: 03 JULY 2026

Thank you for shopping with GLOWKART. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how your order will be processed and delivered.

1. Order Processing

  • All orders are processed within 24 Hours after payment confirmation.

  • Orders are processed only on business days (Monday to Friday, excluding public holidays).

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, promotional events, or festive seasons, processing times may be slightly longer.

2. Shipping Methods

We work with reliable courier partners to deliver your orders safely.

Available shipping options may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (COD) (if available)

The shipping methods available for your location will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

Location Estimated Delivery Time
Metro Cities 4-5 BUSINESS DAYS
Other Cities

8-10  BUSINESS DAYS
Remote Areas  10-12 BUSINESS DAYS

Please note that these are estimated delivery times and may vary depending on courier operations and your location.

4. Shipping Costs

Shipping charges are calculated during checkout.

Examples:

  • Standard Shipping: RS 300

  • Express Shipping: RS 500

  • Free Shipping on orders above ₹1000 (if applicable)

Any applicable shipping charges will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email

  • A tracking number

  • A tracking link (where available)

You can use the tracking information to monitor the status of your shipment.

If you do not receive tracking details within 3 business days, please contact us at dipanshukumar272829@gmail.com.

6. Delivery Issues and Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Natural disasters

  • Public holidays

  • Transportation disruptions

  • Courier service delays

  • Government restrictions

  • Incorrect or incomplete shipping information provided by the customer

We appreciate your patience in such situations and will do our best to assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply for re-delivery.

  • We are not responsible for orders delivered to an incorrectly provided address.

Please contact us immediately if you need to update your shipping information after placing an order.

8. Failed Delivery Attempts

If delivery cannot be completed due to:

  • Customer unavailability

  • Incorrect address

  • Refusal to accept the package

the courier may make additional delivery attempts or return the package to us.

Additional shipping charges may apply for reshipment where applicable.

9. Damaged or Missing Packages

If your package arrives damaged or appears to be missing items:

  • Contact us within [X DAYS] of delivery.

  • Provide your order number.

  • Include photographs of the package and damaged items (if applicable).

We will investigate the issue and work toward a suitable resolution.

10. International Shipping

Option A – If you ship internationally:

We currently offer international shipping to selected countries.

Please note:

  • Delivery times vary by destination.

  • Customers are responsible for any applicable customs duties, import taxes, or local fees imposed by their country's authorities.

  • Customs clearance may result in additional delivery time beyond our estimated shipping schedule.

Option B – If you do not ship internationally:

At this time, [STORE NAME] ships only within India. We do not currently offer international shipping.

11. Lost Shipments

If your order has not arrived within the estimated delivery period plus a reasonable additional timeframe, please contact us at dipanshukumar272829@gmail.com

We will coordinate with the courier partner to investigate the shipment and provide an update as soon as possible.

12. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Store Name: Glowkart

Email: dipanshukumar272829@gmail.com

Phone: 9728154428

Customer Support Hours: 24 Hours

Thank you for choosing GLOWKART. We appreciate your trust and are committed to providing a smooth, reliable, and transparent shipping experience.